Shipping & Delivery Policy

Thank you for choosing to shop with us! Here at Online Chic Store, we strive to provide you with a seamless and convenient shopping experience. Please review our Shipping and Delivery Policy to understand how we handle the shipment of your orders.

1. Shipping Rates:

Our shipping rates are calculated based on the weight of the products in your order.

We charge a flat rate of 60 INR per 500 grams of weight.

2. Shipping Locations:

We offer shipping services within India. Unfortunately, we do not currently offer international shipping.

3. Shipping Providers:

We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The shipping carrier may vary depending on your location and the size of your order.

4. Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing time may be extended during peak seasons or holidays.

5. Estimated Delivery Time:

Delivery times vary depending on your location and the shipping carrier. Generally, orders are delivered within 3-7 business days after processing.

6. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery online.

7. Delivery Attempts:

The shipping carrier will make multiple attempts to deliver your order to the provided shipping address. If delivery attempts are unsuccessful, the carrier may leave a notification or contact you to reschedule delivery.

8. Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Shipping Delays:

While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions, natural disasters, or logistical issues may cause delays.
We appreciate your patience and understanding during such situations.

10. Order Tracking:

You can track the status of your order at any time by visiting the "Order Tracking" section on our website. If you encounter any issues with tracking your order, feel free to contact our customer support team for assistance.

11. Shipping Restrictions:

Some products may be subject to shipping restrictions or regulations imposed by local authorities. We reserve the right to refuse shipping certain products to specific locations based on these restrictions.

13. Shipping Charges:

Shipping charges are non-refundable, except in cases where we have made an error in processing or shipping your order.

14. Contact Us:

If you have any questions or concerns regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer support team. You can reach us via email at  info.onlinechicstore@gmail.com or by phone at +91-8968789848.
Note: This Shipping and Delivery Policy is subject to change without prior notice. Please review this policy regularly for any updates or modifications.